TERMS & CONDITIONS

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions”). LISTOELIU S.L. reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

 

Limitation of Liability

Any liability of LISTOELIU S.L. in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of LISTOELIU S.L. be limited to:

1 In relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and

2 In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Disclaimer

The information contained on the website is provided by LISTOELIU S.L. in good faith. To the best of LISTOELIU S.L. knowledge, the information is accurate and current. However, LISTOELIU S.L. and its related bodies corporate, any of their directors, officers, employees, consultants or investors (“LISTOELIU S.L.”) do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, LISTOELIU S.L. disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. LISTOELIU S.L. makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that LISTOELIU S.L. does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and LISTOELIU S.L. is therefore not liable for their opinions or their behavior, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with “Limitation of Liability”, LISTOELIU S.L. will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.

Copyright

Copyright in the eliu.es website is property of EuroSelection. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of EuroSelection and third parties. This property may only be used for the purposes of browsing the eliu.es website and acquiring goods and services of eliu.es

 

Online purchase

To place an order online you need to have browsed our collection pages and identified items to purchase. When you see something you’d like to purchase, click ‘add to cart’ and then ‘checkout’ to confirm your order. Following successful online payment a confirmation email will be sent to the customer email address provided. Goods will only be dispatched upon confirmation of receipt of payment.

Methods of payment

Credit Card (Amex, Mastercard, Visa)

Shop online with security and ease using SSL (Secure Sockets Layer) 1024 Bit secure technology.

PayPal

We accept Paypal. If you do not have a PayPal account you can sign up for one at www.paypal.com.au.

Payment Security & Information

LISTOELIU S.L supplies you with a secure session within our online shopping facility. You will notice a padlock icon on the base of your browser when you enter into our ‘Checkout’ page. This indicates that all information entered in the session is secure. The LISTOELIU S.L.  payment system is approved and protected Stripe and PayPal.

Credit Card Information

When you click the ‘Order Confirmation’ button, we send the transaction directly to Stripe. The Stripe payment online system automatically encrypts all your details. We do not store credit card details anywhere on the system.

Delivery Services

Delivery charges vary according to the destination and the size and weight of the final parcel.  We currently use Australia Post as they can deliver your parcel safely and quickly, at the lowest possible price. In some cases we use a courier service for deliveries.

Within Australia

Your parcel should arrive within 2-3 working days. We also offer express service and your parcel should arrive within 1-2 working days. As this is a courier service we recommend you supply us with a work address as somebody needs to be present to sign for the delivery. If no one is available to sign for the parcel, it may be returned to us. We also deliver to P.O. Boxes.

 International Standard Service

Standard Air Mail will take approximately 5-8 working days. If no one is home for delivery, local postal guidelines apply. All prices are in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other custom charges they you may incur.

International Express Service

International Express Service takes 3-7 working days. As this a courier service, we recommend you supply us with a work address as somebody needs to be present to sign for the delivery.

Pricing and Currency

Transactions are completed in Australian Dollars ($AUD). All prices listed on the LISTOELIU S.L. website include GST. If you are placing an order via credit card from outside Australia, your bank will automatically convert the sale into Australian dollars when the transaction is completed. Their conversion is based on the daily exchange rate. Banks and credit providers may add a ‘currency conversion fee’. Contact your bank or credit provider or full details on their policy regarding currency conversion and associated fees.

Returns and Exchanges

Returns

All LISTOELIU S.L. products are quality control checked before leaving the factory but in the eventuality of any item being anything less than perfect the item will be replaced. Underwear and swimwear may not be returned except in the case of manufacturers defects. In this case we will replace damaged or irregular items as soon as possible. If the replacement item is not in stock, we will offer you an alternative or place a credit on your account. Make sure your name, address, phone number and instructions are included. Comments would be appreciated.

Send to:

LISTOELIU S.L.

Sitges, Barcelona. 

Exchanges

If you change your mind we are happy to exchange, providing the product is returned in its original condition and packaging with all labels intact and returned within two weeks of receipt of merchandise.

Claims

Errors in orders should be identified to LISTOELIU S.L. within 8 working days of receipt of goods. Claims made after 8 working days may not be honoured.

 

Privacy Policy

Any personal information collected by LISTOELIU S.L. from its customers will be treated with the strictest confidence and will be used by LISTOELIU S.L. employees only to inform customers of forth-coming LISTOELIU S.L. products and promotions.

Under no circumstances will customer information be passed or sold to third-party persons or organizations to be used for marketing purposes.

Your Personal Information

Your personal information is collected to enable us:

•    to process your orders and/or

•    to inform you of special promotions, new catalogues and important changes to the LISTOELIU S.L. business that may be of interest to you. (Note: you may choose not receive these types of notifications) and

•    to enhance your shopping experience

1. You may access and update your Personal Information that is held by LISTOELIU S.L. by logging on to our website: www.eliu.es using your e-mail address and password.

2.  Only on a need to know basis will some of your Information be passed to our delivery couriers and catalogue mailing houses to enable accurate and timely delivery of your orders and/or promotional materials and catalogues.

3.  Any enquiries concerning privacy matters please e-mail us at: 
sales@euroselection.com.au

4. www.eliu.es is a property of Euro Selection Pty Ltd.

 

We reserve the right:

•    To cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.

•    That all orders are subject to availability of stock

•    To take reasonable steps to verify that the order and credit details are bona fide.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.

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